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This website (sikla.co.nz) is committed to maintaining transparency, user trust, and legal compliance in accordance with applicable New Zealand laws and international standards. We are committed to protecting your privacy and will handle your personal information in accordance with this Privacy Policy and in accordance with our obligations under the Privacy Act 2020 (New Zealand), including the New Zealand Privacy Principles.
This following page sections outline our obligations and practices regarding:
Privacy Statement – The collection and use of personal data
Cookie Policy - The use of cookies and similar technologies
Terms of Use - The terms governing access and use of this website
Accessibility Statement - Our efforts to ensure digital accessibility for all users
By continuing to use this website, you acknowledge and agree to the terms and policies described in the sections below.
Last updated: November 2025
Sikla Oceania Pty Limited (8584928 NZBN 9429051083830) (“Sikla Oceania”, “we”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 2020 and its 13 Privacy Principles. This Privacy Policy explains how we collect, process and use your personal data as the data controller during your use of this website (sikla.co.nz).
We will maintain and clearly express and up-to-date policy that promotes openness and transparency in the handling of your personal information. Within this Privacy Policy, we ensure that:
Your personal information is collected by lawful and fair means.
Our Privacy Policy outlines how we manage your personal information, including the collection, use, disclosure and storage.
The Policy is readily accessible to individuals, including clear details on where it can be found
The policy expressly states whether we disclose personal information to overseas recipients and, where practicable, identifies the countries involved.
Privacy management and accountability are embedded as part of our “reasonable steps”, ensuring ongoing compliance and governance.
Personal Information
Our primary aim in collecting personal information is to provide you with a customised experience and provide you with information which you have asked for.
We may collect the following types of personal information from you, which can identify an individual:
Identification - Name, date of birth and gender
Contact information - Address, email address and phone number
Financial information - Payment details and billing information
Transaction details - Records of products or services you have purchased or inquired about.
Technical information - IP address, device information, and browsing activity on our website.
Other information - Any additional details you provide to us through forms, correspondence, or interactions with our services.
Sensitive information
We do not collect sensitive information about you. If there is a need to collect sensitive information, specifically for job applications, we will obtain your explicit consent and in accordance with applicable privacy laws.
Before collecting sensitive information, and we will clearly explain the purpose for which it is being collected. Sensitive information which we may collect includes:
Direct Marketing
Sikla Oceania may use your personal information for direct marketing purposes including sending you information about our products, services, promotions, events or company information that might be of interest to you. We are committed to complying with the Australian Privacy Principles (APP 7) and ensuring you have a clear and straightforward way to opt out of receiving marketing communications at any time.
To support our marketing activities, we use trusted third-party service providers:
Google Analytics - This website uses Google Analytics as a web analysis service provided by Google Inc. Google Analytics uses cookies to help us analyse how website visitors interact with the site. The information generated, including your IP address, may be transmitted to and stored by Google in the United States. Google processes the information on Sikla Oceania’s behalf to help us understand our website usage to improve online and offline services. We take steps to anonymise IP addresses where possible.
You have the option to disable cookies in your browser setting or prevent Google Analytics from collecting your data by installing a browser add-on available at: http://tools.google.com/dlpage/gaoptout?hl=en. By using this website, you consent to the collection and processing of your data as described.
HubSpot - The Customer Relationship Management (CRM) platform is used by Sikla Oceania as a marketing automation platform. HubSpot processes contact details and interaction data (e.g., form submissions, chatbot interactions and website visits) to manage customer relationships, send marketing communications where permitted and assess the effectiveness of our campaigns.
Sikla Oceania uses tracking technologies, such as cookies, to provide you with a personalised experience and improve our website functionality.
Non-essential cookies will only be activated after you have provided explicit consent via our cookie banner or pop up. You may withdraw your consent at any time by adjusting your browser settings. By continuing to use our website, you consent to the use of cookies as described in this policy.
What Are Cookies?
Cookies are small text files stored on your device when you interact with a website and by using the site you agree to this. The information collected through cookies may include personal information under the Privacy Act 1988, such as IP addresses, device identifiers, and browsing behaviour, especially when combined with other data. We treat such data in accordance with the Australian Privacy Principles (APPs).
Cookies, placed by Sikla or third parties, may collect information about your behaviour including how you arrived at the website and your activity on the website.
Types of Cookies Used by Sikla
The main cookies we use are listed below. If you wish to disable these cookies, then please see – Managing Cookies.
Essential cookies – Required for basic site functionality and cannot be disabled. These may include cookies for security or navigation (e.g. remembering your login).
| Google Chrome | Microsoft Edge | Safari |
|---|---|---|
Open Chrome Select More, the three dots in the top right corner Click on Settings Go to Privacy and Security Choose to block third-party cookies for general browsing | Open Microsoft Edge Click the three dots in the top right corner Click Settings Click Privacy, search, and services located in the left-hand menu Click Cookies Toggle off Allow sites to save and read cookie data (recommended) | Open Safari Click the menu in the top left corner (next to the Apple logo) Click Settings (or Preferences on older versions) Click the Privacy tab Tick the box for Block all cookies Confirm by clicking Block All in the pop-up message |
For other browsers and devices, we recommend researching for advice. Sikla are not responsible if the steps above change within the desktop browser.
We notify users about the collection of personal information via cookies at or before the time of collection through our cookie banner and this statement, in accordance with APP 5.
Third-Party
Our website uses Google Analytics as a web analysis service provided by Google Inc. Google Analytics uses cookies to help us analyse how website visitors interact with the site. The information generated, including your IP address, may be transmitted to and stored by Google in the United States. Google processes the information on Sikla Oceania’s behalf to help us understand our website usage to improve online and offline services. We take steps to anonymise IP addresses where possible.
You have the option to disable cookies in your browser setting or prevent Google Analytics from collecting your data by installing a browser add-on available at: http://tools.google.com/dlpage/gaoptout?hl=en. By using this website, you consent to the collection and processing of your data as described.
Some of our pages may include content or features from third-party providers. These services may use cookies independently and we do not control third-party cookies. We recommend reviewing their privacy and cookie policies before proceeding or interacting with the content displayed on this website.
Updates to Cookie Statement
These Terms of Use govern your access to and use of the Sikla Oceania Pty Limited (NZBN 9429051083830) website located at sikla.co.nz (“Sikla Oceania”, “we”, “us”). By accessing or using this website, you agree to comply with these Terms, our Privacy Statement and the laws of New Zealand including the Privacy Act 2020 which outlines how we collect, use and protect personal information.
1. Use of Website
Users must use this website in a lawful, respectful and responsible manner. Acceptable use includes submitting enquiries and browsing the content provided by Sikla for general information of our products, services and business.
Prohibited activities include uploading malicious content, infringing intellectual property rights, engaging in fraudulent or unlawful behaviour, or interfering with the website’s functionality. You agree to indemnify Sikla Oceania against any claims, losses, or expenses resulting from your breach of these Terms or misuse of this website.
2. Intellectual Property
All content displayed on this website is owned or licensed by Sikla Oceania and is protected by New Zealand copyright and intellectual property laws. The content includes text, images, logos, and design of the website. You may not reproduce, modify, or distribute content without written permission from Sikla.
Third-party content, in the form of links to an external website, are provided for convenience. Sikla Oceania is not responsible for the content, accuracy, or privacy practices of third-party websites linked from this site. Accessing these links is at your own risk
Sikla Oceania is committed to making our New Zealand website (sikla.co.nz) accessible to all users. We aim to meet the requirements of the following standards and guidelines:
Human Rights Act 1993 (New Zealand)
New Zealand Government Web Accessibility Standard
Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
Accessibility Features
To be more accessible, the following steps have been considered for our website.
Structured HTML heading tags for screen reader navigation
Alternative image text descriptions for all images to support screen readers
Sufficient colour contrast to ensure readability
Navigation menus built with accessible markup for keyboard use
Responsive design for all screen sizes and devices
Browser and Assistive Technology Compatibility
Health information – Details about medical conditions, disabilities, dietary or accessibility needs
Criminal records – Results of background checks
Racial or ethnic origin – Sometimes disclosed voluntarily or for diversity monitoring
Memberships – Union member ship or professional associations, if relevant to employment
Religious or philosophical beliefs – Occasionally disclosed for cultural or leave considerations
Sexual orientation or gender identity – Only if voluntary provided for diversity or inclusion purposes
Consent may be obtained and recorded electronically or in writing, depending on the context. We will only collect your sensitive information:
With your consent
When required by law
For the primary purpose it was provided
Collection of Personal Information
We collect your personal information that is necessary for our business functions and activities. This information would be collected through:
Direct interactions with you, via email, phone or in person
Online forms or interactions on our website, including integrated forms using HubSpot.
Job applications and business dealings
Cookies and analytic tools
We may also receive your personal information from third parties, and we take reasonable steps to notify you when this occurs.
We will notify you at or before the time of collection, or as soon as practicable afterwards, about the purposes for which your personal information is being collected, especially when it is received from third parties.
Use of Personal Information
Your personal information will be collected for:
Responding to enquiries
Providing bespoke services to your requirements
Recruitment and employment processes
Business operations and contract management
Legal and regulatory compliance
Website analytics and improvement
Unsolicited Personal Information
We do not actively seek to collect unsolicited personal information. If we receive personal information that we did not request, we will determine whether it could have been lawfully collected as solicited information under the Privacy Act.
If the information is not required for our business and cannot be lawfully retained, we will take reasonable steps to destroy or de-identify the information as soon as practicable, provided it is lawful and reasonable to do so.
If the information is relevant and permissible to retain, it will be managed in accordance with this Privacy Policy and the Australian Privacy Principles.
Disclosure of Personal Information
We may disclose your personal information to:
Related companies and service providers
Legal, financial, and IT professionals
Regulatory authorities
Overseas Sikla entities (e.g. Germany, New Zealand, United Kingdom) with appropriate safeguards
We will only disclose your personal information for the primary purpose for which it was collected, or for a related secondary purpose where you would expect such disclosure. Exceptions may apply as permitted by law. If disclosure is for another purpose, we will obtain you consent unless otherwise required or authorised by law.
SAP C4C - By submitting your personal information through contact forms, your information may be uploaded to our cloud-based second CRM platform. The purpose for uploading information to the platform is for our Sales and Customer Service Representatives to contact you. You will be notified in advance if this information is shared with other persons.
The third-party partners may receive information about you and your activities from us or through third-party cookies placed on the Sikla Oceania website. The type of information collected includes:
Browser type / version
Operating system
Referrer URL
Host name of the accessing computer
Time of the server query
This data cannot be assigned to specific persons. A combination of this data with other data sources does not take place. We reserve the right to review this data later if we become aware specific grounds for suspicion of illegal use.
Opt-Out
If you have shared your personal information with us through a contact form, you may receive marketing communications from us. You can opt out at any time using an unsubscribe link or by contacting us directly by:
Email – jen.bradley@sikla.com
Phone - +44 7842 443473
Written – FOA Jen Bradley, 5 Craft Street, Canning Vale, WA 6155, Australia
Cross-boarder Disclosure
If personal information is shared with overseas Sikla entities, we ensure appropriate safeguards are in place, such as contractual clauses, data transfer agreements, or confirmation that the overseas recipient will protect your information in accordance with New Zealand Privacy standards.
You will be notified if your personal information is shared unless:
The overseas recipient is subject to a law or binding scheme that is like the APPs
Required or authorised by New Zealand law or court order
Other permitted situations.
Unique Identifiers
Sikla Oceania may assign internal identifiers (e.g. customer or employee IDs) for operational purposes. We do not use government-issued identifiers unless legally required.
Security and Retention
Sikla Oceania take reasonable steps to protect your personal information from misuse, loss, and unauthorized access. Information is retained for a minimum of 7 years or as required by law.
We may store information offsite, physically in an office and online within our databases. We include steps to destroy or permanently de-identify any personal information when it is no longer required unless retention is required by law.
If your personal data is affected by a security breach that is likely to result in serious harm, we will assess the incident in accordance with the Privacy Act 2020 (NZ) and notify you and the Office of the Office of the Privacy Commissioner (OPC) as soon as practicable after becoming aware of the breach. This includes providing details of the breach, steps taken to mitigate harm and guidance on what you can do to protect yourself.
Access and Correction
You have the right to:
Access your personal information
Request corrections to inaccurate or outdated data
Requests are to be notified to Sikla Oceania using the official contact details provided on our website. Requests will be processed within 30 days, and you may be required to provide identification.
We will not charge a fee for making a correction on your request. A reasonable fee may apply for providing access to your personal information, particularly if the request is complex or requires additional resources to process.
We may refuse a correction request if:
We are not satisfied that the information is inaccurate, incomplete, or out of date
The correction would be contrary to law or impact the integrity of our records
If we refuse your request, we will provide written reasons for the refusal and outline how you can make a complaint.
Cookies and Tracking
The Sikla Oceania website uses cookies and similar tracking technologies to enhance the user experience and analyse traffic.
More information on how Cookies are used, which cookies are used and how to manage them can be found under Cookie Policy.
Changes to This Statement
We may update this Privacy Statement from time to time. Any changes will be posted on this page with an updated effective date.
Complaints
If you believe we have breached the Privacy Act or mishandled your personal information, please contact us:
Privacy Officer – Sikla Oceania
Email: jen.bradley@sikla.com
Phone: +44 7842 443473
Address: Sikla UK Ltd, 3 Newmarket Court, Milton Keynes, MK10 0AG
Our designated Privacy Officer is based in the United Kingdom and is responsible for overseeing our compliance with the New Zealand Privacy Act 2020. While located overseas, the Privacy Officer is fully accessible to New Zealand users and familiar with New Zealand privacy obligations.
If unresolved, you may contact the Office of the Privacy Commissioner at www.privacy.org.nz
Performance and Analytics cookies – Help us understand how visitors use our site and enable us to make improvements. Examples of how these cookies are used are for identifying errors and tracking through Google Analytics to understand website usage.
Functional cookies – Remember your preferences and settings, like language or region and can improve your browsing experience.
Third-party cookies – May be set by embedded content or services. These third-party cookies can be, but not limited to, analytic providers or social media platforms and each have their own privacy policies.
We do not knowingly collect sensitive information (e.g., health, ethnicity, political views) through cookies. If such data is inadvertently collected, it will only be processed with your explicit consent or as required by law.
Managing Your Cookie Preferences
You have the right to control or disable cookies through your chosen browser settings. Most browsers allow you to:
Block all cookies
Delete existing cookies
Set preferences for specific websites
Disabling Cookies on Desktops
Please note that disabling cookies may affect the functionality of our website.
Make it clearer
Easier to understand or
In response to changing laws
If changes are made that impact you, we will provide you with reasonable and advanced notice unless they are required by law or security. The date the Cookie Statement was updated will be displayed at the top of this statement next to ‘Last updated.’
For more information, please refer to the Privacy Statement above.
3. Disclaimers and Limitation of Liability
The content provided on this website is for general informational purposes only and does not constitute professional advice. Sikla Oceania does not guarantee the accuracy, completeness, or suitability of the information and disclaim liability for any reliance placed on it. We reserve the right to update or remove content at any time.
To the extent permitted by law, Sikla Oceania is not liable for any direct, indirect, or consequential loss arising from your use of this website including technical issues, service interruptions or reliance on the content or products.
Nothing in these Terms excludes, restricts or modifies any consumer guarantees, rights or remedies conferred by the Australian Consumer Law (ACL) or any other applicable law that cannot be excluded, restricted or modified by agreement.
4. Dispute Resolution
If a dispute arises between you and Sikla Oceania in connection with your use of this website, we will first attempt to resolve the matter through informal negotiation. If resolution cannot be achieved, the dispute will be resolved through the courts or tribunals of New Zealand.
5. Changes to the Agreement
We reserve the right to update or modify these Terms of Use at any time. Any changes will be displayed on this webpage and the date the changes were implemented. The continued used of the website after the changes constitutes acceptance of the updated terms.
6. Accessibility
We are committed to providing an accessible digital experience for all users. For more information, please refer to our Accessibility Statement below.
7. Third-Party Links
Links to external websites are provided for convenience. Sikla Oceania does not control or endorse their content and is not responsible for their privacy practices.
8. Governing Law
These Terms are governed and constructed in accordance with the laws of New Zealand. Any legal proceedings arising from these terms shall be subject to the exclusive authority of the courts of New Zealand.
Ongoing Improvements
Our website is designed to work across modern browsers, platforms, and assistive technologies such as screen readers and keyboard navigation tools.
Accessibility Help – Contact Us
We aim to provide a website that meets accessibility and usability guidelines however users may encounter difficulties. If you experience any issues or have suggestions for improvement, please contact:
Email: jen.bradley@sikla.com
Phone: +44 7842 443473
Address: Sikla UK Ltd, 3 Newmarket Court, Milton Keynes, MK10 0AG
While our accessibility contact is based in the United Kingdom, support is available to all users in New Zealand.